In the Event of an Emergency

Should you need emergency assistance please press 0 to reach the hotel operator. The guest rooms and house phone do not automatically provide the 911 operator your phone number or exact location. If you dial 911, please stay on the line and tell the 911 operator your phone number and exact location, including room number.


Flying Horse is approximately 6,700 ft. above sea level. Altitude sickness (Acute Mountain Sickness) is a common health concern for those who are visiting Colorado, particularly those who usually reside at sea level. Increased water intake is highly recommended. SPF sunscreen is advised year-round.


The Gatehouse is for the protection and privacy of our members and guests. If you have guests arriving at The Lodge separately from you, please call the Gatehouse in advance with your guest’s name and estimated arrival time. CALL: 719-487-2611

Personal Items

Please secure your valuables in the safe located in your closet. Be sure to securely close the door behind you upon entering or leaving your room. And be sure you have locked the sliding glass door. Do not leave your room keys on tables or other areas where they can easily be forgotten or stolen.

Alarm/Fire Procedures

The sounding of an alarm indicates a dangerous condition may exist within the building. When the alarm is activated our staff will promptly respond to the area and asses the emergency. We ask that you please allow Lodge staff to enter your guestroom if they deem necessary in order to secure the area. Please proceed to the safest nearby area and await further instructions.

In the Event of a Fire

Please exit the area through the closest available exit and move to a safe place. If you are able and feel safe doing so, please dial “0” on your guest room phone or any house phone to report the emergency. The two Lodge buildings have stair cases that should be used in the event of a fire. Please familiarize yourself with these exiting options.

Severe Weather

If you are outside, seek safe shelter immediately. If you are inside, stay away from windows and glass doors. Use stairwells, not elevators.

For your Safety

Jogging, bicycling, fishing or recreational walking is not permitted on the golf course at any time. A jogging map is available at the front desk.